I ended up driving back to the location to get a paper copy of my agreement before leaving for my trip.
RENTAL CAR CALIFORNIA FULL
In addition the manager did not disclose he was charging me the full amount plus the deposit $200 deposit totally $472 I had to call and ask on 3 occasions for a copy of my rental agreement by email.
The written sign notification of cleaning standards was not completed or performed, violating all health and safety standards required by all rental businesses. The vehicle was not vacuumed at all or wiped down. I found 1.5inch of clear liquid substance in the bottom console of the truck, which I discovered after leaving the rental spot and properly sanitizing the door handles and scrubbing the seats to remove stains from the seats. of a tank, they did not refill the window washing fluid, so when driving we were not able to use this feature of the truck when the weather conditions required better visibility.
RENTAL CAR CALIFORNIA WINDOWS
The exterior was not washed the bed of the truck had sappy goo on the left hand side that I had to hose down and use a degreaser to remove the sapp/sticky substance, windows were not clean, finger and hand prints were still visible on the exterior and interior of the door handles and windows and the frame of the doors from the previous renter. Truck was a good size The vehicle was not ready at the time of reservation I received a phone call at 1:37 Enterprise did not properly clean the vehicle with standards of health and safety regulations for COVID-19.
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